Q: Can I drop the car off at any location of my choice?
A: As a round-trip service, we provide specific guidelines for vehicle drop-off locations. Our parking options are divided into two categories: Geofence Areas and Fixed Bays.
Q: What is a Geofence Area?
A: A Geofence Area allows you the flexibility to park the vehicle anywhere on the designated street(s) specified within that area. In most cases, this includes multiple roads. However, please note that pay and display bays are typically excluded from the available parking options within the Geofence Area.
Q: What is a Fixed Bay?
A: A Fixed Bay refers to a designated parking spot or bay where you initially picked up the vehicle. When returning the vehicle, you are required to bring it back to the same bay where you originally collected it.
Q: How can I find more information about parking for each vehicle?
A: To access detailed information about the parking arrangements for each specific vehicle, we recommend clicking on the "More Info" button available on our app or website. This will provide you with comprehensive details regarding parking regulations and requirements for that particular vehicle.
We strive to ensure a seamless experience for our customers while adhering to parking regulations and maintaining the availability of our vehicles. If you have any additional inquiries or need further assistance, please don't hesitate to contact our customer support team.