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How do I add a key card?

A key card is used to unlock and lock the vehicle at the beginning and end of your booking. If you don't have your registered card with you, we recommend using the Ubeeqo app instead.

After uploading your documents in the app or website, select the "Add contactless card" option in the main menu. Select which card you want to use - in London an Oyster or contactless bank card are the cards acceptable for use. When our customer service team contacts you to activate your account, they'll also make sure you have the correct key card selected.

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