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What happens in the event of an incident?

It’s most important to ensure the safety and well-being of all involved. Please contact the emergency services directly on 999. 

In the event of any incident – small bumps, scratches and knocks included, members are required to contact us by phone on 0203 627 8270 at the earliest opportunity and we'll guide them through the incident reporting process. 

Details on the incident reporting process can be provided.

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