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What should I do in the case of an accident?

Always call the police and ask them for a report.

In all cases:

  • Put your hazard lights on and please remain out of the vehicle
  • Take care of anyone who might be injured.
  • Take photos of the incident.
  • Call our customer service team as soon as you can.

If another party was involved in the accident:

  • Get the names, phone numbers, addresses and license plate numbers of those involved.
  • Take photos of the incident.
  • If one of the parties agrees to take responsibility for the incident, try to put their statements in writing and have this document signed.
  • Send all documents to us.
  • Call our customer service team as soon as you can.

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