In the glove compartment you'll find a terminal with the keys attached. You may need to enter your 4-digit PIN in the pin pad. Answer the questions regarding cleanliness and damage on the terminal. If the vehicle is damaged, call our customer service number [+44 330 8080 384] or email photos of the damage to customer@ubeeqo.com. Remove the car key from the terminal. Start the vehicle and off you go!