In the glove compartment you'll find a terminal with the keys attached. You may need to enter your 4-digit PIN into the pin pad. Please answer the questions regarding cleanliness and damage on the terminal.
If the vehicle is damaged, please call our customer service team on 0371 384 9949 or email photos of the damage to firstname.lastname@example.org. Remove the car key from the terminal. Start the vehicle and off you go!